Privacy Policy

At Golden Tiger Casino, we understand the importance of protecting your personal information and ensuring a safe online gaming experience.

What Personal Information May be Collected

We may collect various types of data from our users, including:

Account registration information such as name, email address, and date of birth
Device and browser information to ensure optimal platform performance
Usage analytics and behavioural data to improve user experience and enhance game offerings
Cookies and tracking technologies used for authentication purposes and enhancing the overall gaming session

Cookies and Tracking Technologies

We employ various types of cookies and tracking technologies, including but not limited to:

Functional cookies: Used to provide essential functionality such as remembering language preferences.
Analytics cookies: Employed to track platform usage patterns and enhance user experience.
Performance cookies: Utilized for advertising purposes, ensuring the highest possible relevance of displayed content.

Data Storage and Retention

Personal data collected is stored on our secure servers. We strive to maintain a minimal retention period for all sensitive information. In general, we will store your personal details:

Until you delete or close your account
For a duration not exceeding the time necessary to fulfill the purpose of its collection or until it expires according to applicable data protection laws.

Security and Account Protection

We implement multiple layers of security measures to protect our users' accounts, including:

Authentication methods: Utilizing combinations of passwords and one-time codes for optimal safety.
Session management: Regularly terminating sessions that are inactive for extended periods.
Platform monitoring: Continuously scanning for potential threats and taking corrective actions as necessary.

User Rights Regarding Personal Data

You have the right to:

Access your personal data collected by us
Request correction or deletion of your account details upon demand
Withdraw consent at any time regarding our use of cookies or tracking technologies
Complain about our handling of personal information with regulatory authorities, if necessary.

Compliance with Applicable Privacy Regulations

We aim to adhere strictly to all applicable data protection laws and regulations. This may include but is not limited to:

GDPR (General Data Protection Regulation) in the European Union.
California Consumer Privacy Act in the United States
Any other regional or national privacy regulations relevant to our operations.

Platform Monitoring for Security and Fraud Prevention

Our system continuously scans for potential security threats, including suspicious user behaviour. If such instances are detected:

Immediate action is taken to protect both our users' accounts and our platform.
Suspicious activity may be reported to the applicable authorities as required by law.

Technical Logs and Operational Diagnostics

For quality improvement purposes, we log various technical data points in relation to user interactions. This information includes but is not limited to:

Device-specific details
Browser versions used
Error messages encountered

These logs help us improve the overall platform experience and troubleshoot issues efficiently.

Responsible Handling of User Information

We are committed to handling all personal information with care, ensuring its confidentiality while also protecting your rights as a data subject.